09/15/2025

Benchmarking for 2025: Diagnostic Imaging Customer Experience and Service Performance Perspectives

Description

Customer experience is a key differentiator for diagnostic imaging professionals, going beyond just product performance and price. Our latest report, Benchmarking for 2025: Diagnostic Imaging Customer Experience and Service Performance Perspectives, provides an in-depth analysis of how 300 professionals evaluate their experience with 11 different manufacturers across key touchpoints, including product awareness, service, and support. This essential resource helps manufacturers benchmark their performance against competitors and uncover opportunities for strategic improvement. 

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IMV Market Outlook Reports for diagnostic imaging reveal a detailed analysis of national trends in department priorities, procedure volumes, installed base, purchase plans, operational budgets, and staffing levels. Backed by surveying our premier IMV panel of end-users, our reports deliver precise market size and growth data to support confident decision-making.

Our recent reports include:

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